Job Title – Internal Sales

Location – Internal role, based at DVS Cardiff

Role Summary – This is a full-time role requiring the candidate to be available between the hours of 9am-5.30pm Monday to Friday. This is a B2B role and will involve selling security products to the trade. The role also requires a good relationship with your external sales rep to ensure your geographical area is targeted efficiently. Full training of any systems will be provided. We expect a positive, proactive and focused attitude towards the role and the associated duties. Full support, instructions and training will be provided.




  • You will be need to hit individual sales targets, on a month-to-month basis
  • Individual/Joint KPI’s are set which are again, set on a month-to-month basis
  • A proactive approach in growing your customer base by calling new/existing/cold customers
  • Providing support to the external sales team as and when required
  • Preparing quotations and processing orders through Sage 200
  • Assisting with incoming telephone queries and requests such as customer enquiries
  • Provide pricing, stock levels, stock availability and product recommendations to all customers when required
  • Liaising with other departments to ensure orders are despatched efficiently
  • Providing excellent customer service
  • Liaising with the customer to keep them informed of their order progress is also a key requirement.
  • Online chat support on our web portal queries would also need to be dealt with, in a timely manner. This would involve answering queries such as stock enquiries, product compatibility, application enquires etc

To apply for this role please email your CV to