Hikvision’s Convergent security service solution
– Hik-ProConnect

Hik-ProConnect is a convergent, cloud-based security solution that helps manage services for your customers and helps you expand your business through subscription offers.

You can monitor the system health status of your customers’ sites remotely, and even resolve problems, using a simple and reliable platform. Hik-ProConnect enables you to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

Advantages of Hik-Proconnect

Proactive Centralised Device Health Monitoring

  • With a clear dashboard, the health status of all devices is shown in order.
  • Instant notifications are sent to the installer’s portal, app, or email as configured, prompting them to identify the abnormal devices.
    The installer can then solve problems online quickly and easily via remote configuration, saving time and winning customer trust.

Flexible Linkage Across Devices

Flexible linkage rules across Hikvision devices can be easily customised as required to ensure a comprehensive security system; end users can receive alarms through their Hik-Connect App with video verification. In the below example:

  • The Camera and NVR capture and record the intruder and send alarms.
  • The access control closes the door


Your company logo will appear on the screen when your customer opens the Hik-Connect app, helping promote awareness of your brand, creating added value and differentiation, and strengthening your products and services.

Scan the QR code to download the Hik-ProConnect App:


Watch the official Hikvision Introduction Video: